Your Privacy is Protected

Privacy Policy – Your Information is Protected

The truth is, your privacy is fundamental to our therapeutic relationship. Besides being legally required, protecting your personal information is essential for creating trust and safety. Therefore, we maintain the highest standards of data protection and privacy.

Our Commitment to Your Privacy

This Privacy Policy explains how Summer Jackson, LCSW (SJ Therapist) collects, uses, and protects your personal information. We are committed to maintaining the confidentiality and security of your personal and health information in accordance with applicable laws, including HIPAA.

By using our services or website, you consent to the collection and use of information as described in this policy. We may update this policy from time to time, and we will notify you of any significant changes.

Information We Collect

We collect different types of information to provide you with the best possible therapy services and to maintain accurate records.

Personal Information

Information that identifies you personally

  • Name, address, phone number, email
  • Date of birth and emergency contacts
  • Insurance information and payment details
  • Employment and family information

Health Information

Information about your mental and physical health

  • Therapy session notes and records
  • Mental health history and symptoms
  • Treatment plans and progress notes
  • Medication information and medical history

Website Data

Information collected through our website

  • IP address and browser information
  • Pages visited and time spent on site
  • Contact form submissions
  • Cookies and similar technologies

How We Use Your Information

We use your personal information only for legitimate purposes related to providing therapy services and maintaining our practice. Here are the primary ways we use your information:

  • Providing therapy services and treatment
  • Scheduling and managing appointments
  • Processing payments and insurance claims
  • Communicating with you about services
  • Maintaining treatment records
  • Complying with legal and regulatory requirements
  • Improving our website and services
  • Emergency contact and safety purposes

Your Privacy Rights

Your Rights

You have specific rights regarding your personal information. We are committed to honoring these rights and helping you exercise them.

  • Access your personal information
  • Request corrections to your information
  • Request restrictions on information use
  • Request deletion of your information
  • Receive a copy of your records
  • File a complaint about privacy practices
  • Withdraw consent for certain uses
  • Opt out of marketing communications

Security Measures

We implement comprehensive security measures to protect your information from unauthorized access, use, or disclosure.

  • Encrypted electronic health records system
  • Secure, password-protected devices
  • Regular security updates and patches
  • Limited access to authorized personnel only
  • Secure data transmission protocols
  • Regular staff training on privacy practices
  • Physical security for paper records
  • Regular security audits and assessments

Information Sharing

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

  • With your written consent for specific purposes
  • For insurance billing purposes (with your consent)
  • When required by law or court order
  • In emergency situations to protect safety
  • With trusted service providers under strict confidentiality agreements

Questions About Your Privacy?

If you have any questions about this Privacy Policy, your privacy rights, or how we handle your information, please don't hesitate to contact us.

Phone

(866) 944-9795

Your Privacy is Our Priority

We are committed to protecting your privacy and maintaining the confidentiality of your personal information. Start your healing journey with complete confidence in our privacy practices.